M&S - Customer Assistant - Operations

Fox Valley; Sheffield; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium £3.00 p/h (22:0

Job summary

M&S in Sheffield is hiring a Customer Assistant in Operations. This is an early morning role starting at 4am, with the full work pattern discussed at interview. You will handle stock, deliveries and backstage tasks to keep shelves full, clean and ready for customers.

You’ll work across the store, use digital tools to track deliveries, and support colleagues to move stock quickly and accurately. Flexibility is essential as shifts span early mornings and late duties; you need to be physically

Responsibilities

• Stock, deliveries and backstage work to keep the shop floor full and ready for customers
• Move products quickly and accurately to maintain availability and speed
• Support colleagues across the store and work across functions as needed
• Be digitally confident to track deliveries and manage stock

Job description

Work Pattern

This is an early morning vacancy with a 4am start. Please note that a full work pattern will be discussed at interview.

Under 18 disclaimer

This job role involves working early morning and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?