New Store Opening - Customer Assistant - Operations - Stocksbridge

Marks & Spencer Plc; Deepcar; On-site; GBP 19,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations for an early morning shift starting at 4am. The role involves handling stock, processing deliveries, and performing backstage tasks to ensure shelves are stocked and the shop floor runs smoothly.

The position requires flexibility to work across the store, comfort with digital tools for stock management, and strong teamwork to keep up with retail pace and deadlines.

Qualifications

• Stock handling and replenishment to keep shop floor stocked.
• Ability to manage deliveries and back-end processes.
• Comfort using digital tools to track stock and orders.
• Strong team-based approach and adaptability to shift patterns.

Responsibilities

• Assist with stock, deliveries and backstage operations to keep shelves full.
• Maintain shop floor cleanliness and readiness for customers.
• Move quickly and accurately to support store flow and restocking.
• Work across departments when required to meet store needs.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Flexibility

Job description

Work Pattern

This is an early morning vacancy with a 4am start. Please note that a full work pattern will be discussed at interview.

Under 18 disclaimer

This job role involves working early morning and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?