Luxury Train F&B Steward

Belmond; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Medical & Dental insurance

Discover Belmond Programme

24/7 free remote GP

Team social events

Employee recognition awards

25 days holiday plus bank holidays

Birthday recognition gifts

Job summary

Join Belmond as a Food & Beverage Steward on the British Pullman, where you'll provide exceptional food and beverage service. This role involves ensuring smooth operations and outstanding customer satisfaction while cultivating a luxury experience.

You will prepare restaurant cars, oversee passenger wellbeing, and handle special requests, all contributing to the legacy of quality service at Belmond.

Qualifications

• 1-2 years’ experience in a similar role in luxury hospitality.
• Eligibility to work in the UK.
• Excellent customer service skills.

Responsibilities

• Preparation of restaurant cars for smooth operations.
• Ensure wellbeing and safety of passengers.
• Handle guest interactions with hospitality and professionalism.
• Know onboard menus and boutique items.

Skills

Customer service

Food and wine knowledge

Communication skills

Interpersonal skills

Education

Hospitality qualification

Job description

Join Belmond as a Food & Beverage Steward on the British Pullman, where you'll provide exceptional food and beverage service. This role involves ensuring smooth operations and outstanding customer satisfaction while cultivating a luxury experience.

You will prepare restaurant cars, oversee passenger wellbeing, and handle special requests, all contributing to the legacy of quality service at Belmond.