Housekeeping Supervisor

Belmond; London; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Health & Dental insurance plans

Discover Belmond Programme

Group Income Protection

Group Life Insurance

Employer contribution pension

Team social events

Wellness programme

Job summary

Join a forward-thinking company as a Housekeeping Supervisor aboard a luxury train, where your leadership will shine. In this pivotal role, you'll oversee a dedicated team, ensuring exceptional cleanliness and service standards that delight guests. With a commitment to fostering a culture of kindness and professional growth, this opportunity offers a chance to develop your skills in a vibrant and supportive environment. Be part of a legacy that celebrates the unique charm of the UK while creating unforgettable experiences for travelers. If you're passionate about hospitality and eager to lead a talented team, this is your moment to shine.

Qualifications

• Eligibility to work in the UK and previous experience in a similar role.
• Strong leadership and organisational skills are essential.

Responsibilities

• Monitor team effectiveness and maintain cleanliness standards.
• Order supplies and ensure compliance with safety protocols.

Skills

Leadership skills

Organisational skills

Administration skills

Experience in luxury hospitality

Team management

Education

Management diploma or degree

Job description

As a Housekeeping Supervisor at Britannic Explorer, a Belmond Train, you are part of a team responsible for the maintenance of cabins and the close monitoring of cleanliness and standards aboard the train. In this role, you will lead by example to ensure a level of service that exceeds customers' expectations. If you're looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

• Monitoring team members' effectiveness and implementing corrective action where required.
• Providing team members with correct equipment to enable them to undertake their roles successfully.
• Closely monitoring cleanliness and standards in cabins and public areas. Housekeepers tidy and clean cabins four times a day.
• Ordering linen and chemicals according to budget, ensuring stock is kept up to date.
• Ensuring the correct reporting of any maintenance issues and compliance with safety regulations and protocols.

What You Bring:

• Applicants must have eligibility to work in the UK.
• Previous experience in a similar role, preferably within the luxury hospitality industry.
• Relevant management or field/industry related diploma or degree.
• Leadership skills and experience in managing a team.
• Experience in fixing tears, repairing seams and performing alterations of garments.
• Proven organisational and strong administration skills.

What We Offer:

At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Health & Dental insurance plans
• Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
• Group Income Protection - Group Life Insurance - Employer contribution pension
• Team social events
• Wellness programme throughout the year

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us:

Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family:

The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality