Luxury Spa Therapist - Guest Experience & Wellness

Rudding Park Hotel; Harrogate; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Enhanced pay

Service Charge (Tronc) up to £5,000 p/

Company sick pay up to 4 weeks

Discounts: 50% off spa days and dining

Preferential room rates for employees

Annual party and family days

Up to 30 days annual leave

Complimentary overnight stay after 3‑m

Free food and drink in The Green Room

Apprenticeships and Training Programs

Wage Stream access

Employee Assistance Programme

Local gym discounts

Counselling sessions

Wellbeing App

And much more

Résumé du poste

Rudding Park Hotel in the United Kingdom seeks enthusiastic spa professionals to deliver outstanding treatment experiences to guests and members, providing homecare and skincare advice, while maintaining a warm, consistent, and welcoming service.

You will work as part of a team, ensuring guest satisfaction, handling reception duties if required, and observing all safety and spa rules. Brand training like Elemis is desirable for this role.

Qualifications

• Possess a warm and positive attitude, with a caring and dedicated approach.
• Elemis or other brand training desirable.
• Recognised beauty therapy qualification (e.g. NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO etc.)

Responsabilités

• Provide outstanding guest experience through delivery of the treatment menu to day guests, members, residents and VIP guests.
• To work as part of a team, ensuring guest satisfaction, delivering an outstanding service to all guests.
• Undertake reception and administration duties if required.
• To ensure that all safety precautions and spa rules are observed by team members, members and spa clients to ensure safety is maintained at all times whilst using the spa.
• To ensure that sales tools are effectively utilised at all times to maximise the sales process.

Connaissances

Warm attitude

Positive energy

Team player

Caring approach

Formation

Beauty therapy qualification (NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO)

Description du poste

Rudding Park Hotel in the United Kingdom seeks enthusiastic spa professionals to deliver outstanding treatment experiences to guests and members, providing homecare and skincare advice, while maintaining a warm, consistent, and welcoming service.

You will work as part of a team, ensuring guest satisfaction, handling reception duties if required, and observing all safety and spa rules. Brand training like Elemis is desirable for this role.