Luxury Service Advisor | Premium Car Dealer (No Weekends)

Hawk Hiring LTD; Swindon; Presencial; GBP 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Private medical insurance

Health cash plan

Staff discounts

Gym & rewards platform

Life assurance

Contributory pension

Free on-site parking

Descripción de la vacante

Hawk Hiring LTD in Swindon is seeking an enthusiastic Vehicle Service Advisor / Automotive Customer Specialist to join our front-of-house team. You will act as the key link between clients and workshop technicians, handling daily service appointments and managing customer expectations to ensure premium service delivery.

The role requires previous dealership experience, strong communication skills, and a full UK driving licence.

Formación

• Previous automotive service advisory experience in a dealership.
• Excellent communication and customer service skills.
• Solid understanding of routine maintenance and service plans.
• Excellent organizational skills and proficiency with DMS software.
• Full UK driving licence.

Responsabilidades

• Manage daily service appointments.
• Liaise between vehicle owners and workshop technicians.
• Upsell maintenance work and follow up on health checks.
• Deliver a premium 5-star dealership experience.

Conocimientos

Automotive Service Advisor

Customer service

Workshop workflows

UK Driving Licence

Herramientas

DMS software

Descripción del empleo

Hawk Hiring LTD in Swindon is seeking an enthusiastic Vehicle Service Advisor / Automotive Customer Specialist to join our front-of-house team. You will act as the key link between clients and workshop technicians, handling daily service appointments and managing customer expectations to ensure premium service delivery.

The role requires previous dealership experience, strong communication skills, and a full UK driving licence.