Lux Car Service Advisor | Premium Benefits, No Weekends

Hawk Hiring LTD; Swindon; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Private medical insurance

Health cash plan

Staff discounts on servicing & parts

Gym & high street rewards platform

Life assurance

Contributory pension scheme

Free secure on-site parking

25 days holiday + bank holidays

Job summary

Hawk Hiring LTD is seeking an enthusiastic Vehicle Service Advisor to join our front-of-house team in Swindon. You will act as the key link between clients and workshop technicians, managing daily service appointments and ensuring seamless luxury service delivery.

The role requires prior automotive service advisory experience, outstanding communication, and a solid understanding of routine maintenance. The company offers a competitive salary and extensive perks, with no weekends.

Qualifications

• Previous experience as Automotive Service Advisor or similar role in a dealership.
• Strong communication and passion for premium customer service.
• Understanding of routine vehicle maintenance and service plans.
• Confident with dealership DMS software.

Responsibilities

• Handle daily service appointments and liaise between customers and workshop technicians.
• Manage customer expectations and upsell maintenance work where appropriate.
• Deliver a premium 5-star dealership service experience.

Skills

Automotive service experience

Customer service mindset

Communication skills

Dealership DMS software

Job description

Hawk Hiring LTD is seeking an enthusiastic Vehicle Service Advisor to join our front-of-house team in Swindon. You will act as the key link between clients and workshop technicians, managing daily service appointments and ensuring seamless luxury service delivery.

The role requires prior automotive service advisory experience, outstanding communication, and a solid understanding of routine maintenance. The company offers a competitive salary and extensive perks, with no weekends.