Luxury Sales & Guest Experience Coordinator

Dorchester Collection; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Complimentary stays

Hotel discounts

Pension scheme

Ticket loan

Private financial advice

Eye care vouchers

Apprenticeships

Social events

Referral bonus

Well-being support

Job summary

The Dorchester is seeking a Sales Coordinator to join our Proactive Sales team. You will provide administrative support, help plan sales trips and client entertainment, and ensure high standards of service across the hotel.

You will bring previous administrative experience, strong organisational and communication skills, and the ability to multitask in a luxury hospitality environment. You will work closely with colleagues across departments to deliver outstanding guest and corporate experiences.

Qualifications

• Previous administrative experience, ideally in luxury hospitality.
• Strong organisational and communication skills.
• Proficiency with Word, Excel and PowerPoint.
• Ability to multitask and work with a team.

Responsibilities

• Support all members of the Proactive Sales team with administrative responsibilities.
• Handle basic client requests in absence of Proactive team member.
• Support with sales trip planning.
• Assist with familiarisation trip/client entertainment planning.
• Complete stay requests and follow internal arrangements.
• Conduct general site inspections as required.

Skills

Administrative experience

Multitasking

Communication skills

Team player

Tools

Word

Excel

PowerPoint

Job description

The Dorchester is seeking a Sales Coordinator to join our Proactive Sales team. You will provide administrative support, help plan sales trips and client entertainment, and ensure high standards of service across the hotel.

You will bring previous administrative experience, strong organisational and communication skills, and the ability to multitask in a luxury hospitality environment. You will work closely with colleagues across departments to deliver outstanding guest and corporate experiences.