Sales Co-Ordinator

The Dorchester; Greater London; Presencial; GBP 26.000 - 38.000; Tempo integral

Benefícios oferecidos por esta vaga

Complimentary stays

Discounts with our hotels

Royal London Private Pension

Apprenticeships

Social events

Referral bonus

Well-being support

Resumo da vaga

The Dorchester in London is seeking a Sales Coordinator to support the Proactive Sales team with administrative duties and client communications. You will assist with sales trip planning and familiarisation trips, handling requests, and coordinating internal arrangements to ensure smooth guest experiences.

This role offers opportunities to learn through our award-winning learning academy and to grow within luxury hospitality.

Qualificações

• Previous administrative experience, ideally within luxury hospitality or high-service environment.
• Technical skills with Microsoft Word, Excel and PowerPoint.
• Driven and creative with strong organisational and communication skills.

Responsabilidades

• You’ll Support all members of the Proactive Sales team with administrative responsibilities
• You’ll have the ability to handle basic client requests in absence of Proactive team member
• You’ll support with sales trip planning
• Assist with all elements of familiarisation trip/client entertainment planning and communication
• Complete all complimentary/special rate stay requests and follow through with all internal arrangements required
• Conduct general site inspections as and when required

Conhecimentos

Administrative experience

Organisational skills

Communication skills

Multitasking

Team player

Ferramentas

Word

Excel

PowerPoint

Descrição da vaga

Join us as a Sales Coordinator at The Dorchester recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024-2026 and 'Hotel of the Year – London' at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

• You’ll Support all members of the Proactive Sales team with administrative responsibilities
• You’ll have the ability to handle basic client requests in absence of Proactive team member
• You’ll support with sales trip planning
• Assist with all elements of familiarisation trip/client entertainment planning and communication
• Complete all complimentary/special rate stay requests and follow through with all internal arrangements required
• Conduct general site inspections as and when required

The items shared are the essence of a day in the life of our Sales Coordinator, but we will make sure you are provided with specifics on how we care for our hotel.

What you'll bring

Essential Skills:

• Previous administrative experience, ideally within luxury hospitality, or another high-service environment
• Previous administrative experience
• Technical skills, including yet not limited to: Word, Excel, PowerPoint
• Driven and creative individual with strong organisational and communication skills
• Ability to multitask
• Team player with ability to work harmoniously within immediate department and across the wider hotel teams

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with ourhotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we can support you through this process.