Luxury Sales Coordinator | Guest Experience & Planning

The Dorchester; City of Westminster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Complimentary Stays

Discounts

Employee Perks

Training & Development

Social Events

Referral Bonus

Well-being Support

Job summary

The Dorchester in London is seeking a Sales Coordinator to support the Proactive Sales team with administrative duties, helping ensure exceptional guest experiences at our luxury hotel. You will assist with sales trip planning and client communications, coordinating arrangements and site inspections as needed.

Ideal candidates bring previous administrative experience in luxury hospitality, strong organisational and communication skills, and the ability to multitask within a dynamic team.

Qualifications

• Proven administrative experience in luxury hospitality or a high-service environment.
• Experience with Word, Excel and PowerPoint is essential.
• Strong organisational and communication skills required.

Responsibilities

• Support all members of the Proactive Sales team with administrative responsibilities
• Handle basic client requests in absence of Proactive team member
• Assist with sales trip planning
• Support with familiarisation trip/client entertainment planning and communication
• Complete all complimentary/special rate stay requests and coordinate internal arrangements
• Conduct general site inspections as needed

Skills

Administrative experience

Word

Excel

PowerPoint

Organisational & communication skills

Multitasking

Team player

Job description

The Dorchester in London is seeking a Sales Coordinator to support the Proactive Sales team with administrative duties, helping ensure exceptional guest experiences at our luxury hotel. You will assist with sales trip planning and client communications, coordinating arrangements and site inspections as needed.

Ideal candidates bring previous administrative experience in luxury hospitality, strong organisational and communication skills, and the ability to multitask within a dynamic team.