Sales Coordinator

Dorchester Collection; London Borough of Croydon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Complimentary stays

Hotel discounts

Pension scheme 8%

Seasonal ticket loan

Private financial advice

Eye care vouchers

Apprenticeships

Social events

Referral bonus £1000

Well-being support

Job summary

The Dorchester Collection in London is seeking a Sales Coordinator to support the Proactive Sales team with administrative tasks and client requests, while helping plan sales trips and familiarisation visits.

You will join a luxury hospitality environment recognised for awards and a strong learning academy, with opportunities to develop professionally and participate in company perks and social events.

Qualifications

• Previous administrative experience, ideally within luxury hospitality, or another high-service environment.
• Previous administrative experience
• Technical skills, including yet not limited to: Word, Excel, PowerPoint
• Driven and creative individual with strong organisational and communication skills
• Ability to multitask
• Team player with ability to work harmoniously within immediate department and across the wider hotel teams

Responsibilities

• You’ll Support all members of the Proactive Sales team with administrative responsibilities
• You’ll have the ability to handle basic client requests in absence of Proactive team member
• You’ll support with sales trip planning
• Assist with all elements of familiarisation trip/client entertainment planning and communication
• Complete all complimentary/special rate stay requests and follow through with all internal arrangements required
• Conduct general site inspections as and when required

Skills

Administrative experience

Organisational skills

Communication skills

Team player

Tools

Word

Excel

PowerPoint

Job description

Join us as a Sales Coordinator at The Dorchester recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you'll do

As Sales Coordinator, you'll love what you do and take pride in taking care of our guests/employees:

• You’ll Support all members of the Proactive Sales team with administrative responsibilities
• You’ll have the ability to handle basic client requests in absence of Proactive team member
• You’ll support with sales trip planning
• Assist with all elements of familiarisation trip/client entertainment planning and communication
• Complete all complimentary/special rate stay requests and follow through with all internal arrangements required
• Conduct general site inspections as and when required

The items shared are the essence of a day in the life of our Sales Coordinator, but we will make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Previous administrative experience, ideally within luxury hospitality, or another high-service environment
• Previous administrative experience
• Technical skills, including yet not limited to: Word, Excel, PowerPoint
• Driven and creative individual with strong organisational and communication skills
• Ability to multitask
• Team player with ability to work harmoniously within immediate department and across the wider hotel teams

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustmentsto how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or [e-mail] that we can discuss how we can support you through this process.

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Required languages

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2024-4962

Reference

2024-4962

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