Luxury Sales Associate - Clienteling & Omni-Channel

Coach Stores Limited; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Career progression opportunities

Training programmes

Job summary

Coach Stores Limited is seeking a Sales Associate to deliver a personalized luxury retail experience in our London store. You will meet sales targets, build client relationships, and support daily store operations across in-store and omni‑channel channels.

The role requires a minimum of 1 year in luxury retail, strong English, and comfortable using POS systems, iPad/laptop, and social media tools. You will thrive in a fast-paced environment and contribute to inclusive, high‑energy teamwork, with

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation and using iPad/laptop/mobile POS.
• Strong English language skills and customer service focus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to standards.
• Build client relationships through styling and product knowledge.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and social selling to capture data and encourage repeat purchases.
• Support daily store operations and inventory processes.

Skills

Sales experience

POS operation

English proficiency

Customer service

Retail storytelling

Tools

POS system

Mobile POS

Social media tools

Job description

Coach Stores Limited is seeking a Sales Associate to deliver a personalized luxury retail experience in our London store. You will meet sales targets, build client relationships, and support daily store operations across in-store and omni‑channel channels.

The role requires a minimum of 1 year in luxury retail, strong English, and comfortable using POS systems, iPad/laptop, and social media tools. You will thrive in a fast-paced environment and contribute to inclusive, high‑energy teamwork, with