Luxury Sales Associate — Personalized Styling & Omni-Channel

Coach; Bicester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Paid volunteering day

Ambassador Programme

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver a personalized luxury retail experience and meet store sales goals. You will build lasting client relationships, offer fashion advice, and drive cross-selling while supporting daily store operations.

The role requires 1+ years in luxury retail, strong English, and the ability to work in a fast-paced environment; flexibility for weekends and peak seasons is expected.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and price sheets.
• Strong English proficiency.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build lasting client relationships through personalized styling and advice.
• Drive sales through cross-selling and upselling.
• Process transactions accurately using POS and handle returns/exchanges.
• Support daily store operations and visual merchandising.

Skills

Sales experience

POS operation

English proficiency

Retail software

Customer service

Social media savvy

Live-stream shopping

Tools

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach is a global fashion house seeking a Sales Associate to deliver a personalized luxury retail experience and meet store sales goals. You will build lasting client relationships, offer fashion advice, and drive cross-selling while supporting daily store operations.

The role requires 1+ years in luxury retail, strong English, and the ability to work in a fast-paced environment; flexibility for weekends and peak seasons is expected.