Luxury Retail Sales Advisor — Elevate Client Experience

Richemont; City of Westminster; On-site; GBP 25,000 - 36,000; Full time

Job summary

Richemont Iberia SL is hiring for a luxury retail role at Delvaux in the United Kingdom. The candidate will welcome and advise high-end clients, drive sales, manage stock, and uphold Delvaux’s premium service and store standards.

With at least 5 years in luxury retail and a strong sales mindset, you will cultivate relationships with local and international clients, maintain product knowledge, and uphold brand visuals and service excellence as part of a dynamic team.

Responsibilities

• Welcome, advise and retain local and international customers at Delvaux by offering an unforgettable client experience and build a solid client relationship;
• Develop sales and achieve the goals set by the commercial director;
• Verify and manage stocks status and replenish the corner to meet constantly customer needs;
• Participate in the continuous improvement of quality of service and hospitality towards customers;
• Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales;
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards;
• Provide feedbacks on sales, customer profiles, and product performance to your manager.

Job description

Richemont Iberia SL is hiring for a luxury retail role at Delvaux in the United Kingdom. The candidate will welcome and advise high-end clients, drive sales, manage stock, and uphold Delvaux’s premium service and store standards.

With at least 5 years in luxury retail and a strong sales mindset, you will cultivate relationships with local and international clients, maintain product knowledge, and uphold brand visuals and service excellence as part of a dynamic team.