Sales Advisor, New Bond Street

DELVAUX; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Delvaux in London seeks an experienced luxury retail professional to welcome and advise a diverse clientele, building lasting relationships while driving sales. The role emphasizes stock management, showroom upkeep, and representing the brand with impeccable merchandising standards.

You will develop product knowledge and leverage a strong sales mindset to identify opportunities, contributing to the European & ME leadership team’s goals and growth agenda.

Qualifications

• Experience in luxury retail with a significant client portfolio.
• Strong sales mindset and opportunity identification skills.
• Excellent presentation and passion for the brand.

Responsibilities

• Welcome, advise and retain local and international customers with an unforgettable client experience.
• Develop sales and achieve goals set by the commercial director.
• Verify and manage stocks and replenish the corner to meet customer needs.
• Contribute to continuous improvement of service quality and hospitality.
• Acquire deep knowledge of product lines to build relationships and increase sales.
• Represent the brand by maintaining high standards of visual merchandising and housekeeping.
• Provide feedback on sales, customer profiles and product performance to management.

Skills

Retail luxury

Sales mindset

Client portfolio

Communication skills

Team spirit

Job description

HOW WILL YOU MAKE AN IMPACT?

You will be part of a dynamic Maison where you will develop and take your career to the next level. The objective of this role is to achieve individual and sales objectives, developing and servicing the customer.

Key responsibilities:

• Welcome, advise and retain local and international customers at Delvaux by offering an unforgettable client experience and build a solid client relationship;
• Develop sales and achieve the goals set by the commercial director;
• Verify and manage stocks status and replenish the corner to meet constantly customer needs;
• Participate in the continuous improvement of quality of service and hospitality towards customers;
• Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales;
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards;
• Provide feedbacks on sales, customer profiles, and product performance to your manager.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• At least 5 years of experience in retail luxury with a significant client's portfolio;
• Demonstrate a strong sales mindset and identify business growth opportunities;
• Excellent presentation and passion for the brand;
• Strong communication skills and positive attitude;
• Team's spirit

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
• 2nd Stage - Interview with the Store Manager
• 3rd Stage - Interview with the Human Resources Manager
• 4th Stage - Interview with the Managing Director for Europe & ME

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

Delvaux - YouTube