Sales Advisor, New Bond Street

Richemont; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Richemont Iberia SL is seeking a luxury retail specialist to welcome and advise both local and international clients at Delvaux. You will develop sales, manage stock levels, and uphold exceptional service quality in a brand-conscious environment across-store standards.

The role emphasizes building strong client relationships, deep product knowledge, and contributing to visual merchandising and store presentation. Prior luxury retail experience with a broad client portfolio is essential.

Qualifications

• At least 5 years of experience in retail luxury with a significant client portfolio.

Responsibilities

• Welcome, advise and retain local and international customers with an unforgettable client experience.
• Develop sales and achieve goals set by the commercial director.
• Verify and manage stock status and replenish the corner to meet customer needs.
• Participate in continuous improvement of service quality and hospitality.
• Acquire knowledge of product lines to build relationships and increase sales.
• Represent brand image with high standards of visual merchandising and housekeeping.
• Provide feedback on sales, customer profiles and product performance to your manager.

Skills

Retail luxury experience

Sales mindset

Client relationship management

Excellent presentation

Team spirit

Job description

HOW WILL YOU MAKE AN IMPACT?

You will be part of a dynamic Maison where you will develop and take your career to the next level. The objective of this role is to achieve individual and sales objectives, developing and servicing the customer.

Key responsibilities:

• Welcome, advise and retain local and international customers at Delvaux by offering an unforgettable client experience and build a solid client relationship;

• Develop sales and achieve the goals set by the commercial director;

• Verify and manage stocks status and replenish the corner to meet constantly customer needs;

• Participate in the continuous improvement of quality of service and hospitality towards customers;

• Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales;

• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards;

• Provide feedbacks on sales, customer profiles, and product performance to your manager.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• At least 5 years of experience in retail luxury with a significant client’s portfolio;

• Demonstrate a strong sales mindset and identify business growth opportunities;

• Excellent presentation and passion for the brand;

• Strong communication skills and positive attitude;

• Team’s spirit

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.

• We foster empathy, curiosity, courage, humility, and integrity.

• We care for the world we live in.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Store Manager
3rd Stage – Interview with the Human Resources Manager
4th Stage - Interview with the Managing Director for Europe & ME

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

Delvaux - YouTube