Luxury Retail Floor Manager – Premium Brands

Flannels Group; Sheffield; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

28 days holiday

Staff discount 20%

Uniform discount 50%

Bonuses (weekly/monthly/quarterly)

Commission-based bonuses

Long service awards

Gym membership

Career development opportunities

National qualifications training

Job summary

FLANNELS in Sheffield is seeking a Floor Manager for our flagship store. You will oversee a team of Retail Managers and Sales Advisors, ensuring premium service and strong commercial performance while reporting to the Store Manager.

With a focus on developing your team, controlling stock, and driving store KPI achievement, you will contribute to Frasers Group's growth and luxury retail standards in a dynamic environment.

Qualifications

• Minimum 3+ years' experience in premium or luxury fashion retail management.
• Proven ability to lead, motivate, and develop teams.
• Strong customer service background with a local client network.
• Demonstrated success in achieving sales targets and managing budgets.
• Excellent product knowledge of brands, fashion trends and materials.
• Solid understanding of retail operations, including merchandising and inventory control.
• Strong verbal and written communication skills across all levels.

Responsibilities

• Own the commercial success of the store and drive performance.
• Identify opportunities to enhance performance in line with trends.
• Develop and implement strategic plans to meet departmental goals.
• Analyze data and KPIs to drive informed decisions.
• Lead and inspire the store team with guidance, coaching and support.
• Collaborate with Store Manager to hit targets and deadlines.
• Build lasting relationships with stakeholders and maintain professionalism.
• Ensure effective communication across the organisation.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

FLANNELS in Sheffield is seeking a Floor Manager for our flagship store. You will oversee a team of Retail Managers and Sales Advisors, ensuring premium service and strong commercial performance while reporting to the Store Manager.

With a focus on developing your team, controlling stock, and driving store KPI achievement, you will contribute to Frasers Group's growth and luxury retail standards in a dynamic environment.