Luxury Restaurant Manager — Guest Experience Leader

Grantley Hall Group Limited; Ripon; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Tips over £200 monthly

Complimentary uniform and chef whites

Complimentary meals while on duty

Refer a Friend bonus – up to £1000

Holiday Buy/Sell Scheme

Complimentary employee car parking

State of the art onsite gym with PT

31 days annual leave

Professional development opportunities

Wellbeing support services

Discounts on restaurants and spa

Cycle to work scheme

Wage access via Stream

Job summary

Grantley Hall Group Limited in North Yorkshire is seeking an hands-on Restaurant Manager to lead the front-of-house team across all service periods, including evenings and weekends, while upholding the highest standards of guest service within our luxury hotel.

You will mentor colleagues, manage restaurant cost and revenue, ensure cleanliness, respond to guest feedback, and drive continuous improvements to retain and grow our competitive advantage.

Qualifications

• Hands-on leadership and guest-focused delivery.
• Proven ability to maintain high service standards under pressure.
• Strong communication and team development skills.

Responsibilities

• Lead front-of-house operations across all service periods, including evenings and weekends.
• Engage guests and coach team members to meet and exceed expectations.
• Mentor staff, drive training plans and maintain high engagement and retention.

Skills

Leadership

Guest service

Cost control

Team motivation

Communication

Training

Job description

Grantley Hall Group Limited in North Yorkshire is seeking an hands-on Restaurant Manager to lead the front-of-house team across all service periods, including evenings and weekends, while upholding the highest standards of guest service within our luxury hotel.

You will mentor colleagues, manage restaurant cost and revenue, ensure cleanliness, respond to guest feedback, and drive continuous improvements to retain and grow our competitive advantage.