Luxury Meetings & Events Floor Supervisor

B. Europe Hotels Private Collection B.V.; Greater London; Sur place; GBP 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Birthday bonus day

Gym access

EAP (wellbeing)

Enhanced sick pay

Staff discounts on stays

Volunteer day

Team socials

Career development

Résumé du poste

Sir Devonshire Square in the City of London seeks a Meetings and Events Floor Supervisor to be the first contact for functions, working with our sales and F&B teams to exceed guest expectations.

You will lead event operations, manage a team of supervisors and waiters, coordinate with kitchen and suppliers, and ensure flawless delivery while maintaining premium guest experiences in a luxury hotel setting.

Qualifications

• Experience leading events, banqueting or F&B in a luxury hotel or premium hospitality environment.
• Strong leadership and people management skills.
• Excellent organisational and communication abilities.

Responsabilités

• Leading Meetings & Events operations during service.
• Managing, motivating and developing a team of supervisors and waiters.
• Acting as the main point of contact for clients, organisers, suppliers and vendors during events.
• Ensuring all event requirements are delivered accurately and on time.
• Coordinating with kitchen and operations teams to ensure smooth execution.
• Creating memorable guest experiences and resolving issues professionally.
• Coaching and developing colleagues through training and feedback.
• Identifying opportunities to improve service standards and guest satisfaction.

Connaissances

Leadership

People management

Guest service

Event coordination

Outils

Birchstreet

Description du poste

Sir Devonshire Square in the City of London seeks a Meetings and Events Floor Supervisor to be the first contact for functions, working with our sales and F&B teams to exceed guest expectations.

You will lead event operations, manage a team of supervisors and waiters, coordinate with kitchen and suppliers, and ensure flawless delivery while maintaining premium guest experiences in a luxury hotel setting.