Luxury Kids Client Advisor

DOLCE&GABBANA; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

DOLCE&GABBANA in London’s Harrods is seeking an experienced Client Advisor for its kids department. You will deliver premium service, build relationships, and represent the brand with passion on the shop floor.

The role focuses on tailoring the client experience, mentoring sales staff, identifying international customers’ needs, and maintaining rigorous store standards through strong product knowledge. If you have at least 3 years in luxury retail and fluent English, you will thrive in a

Qualifications

• Fluency in English; additional languages a plus.
• Minimum 3 years of luxury retail experience.
• Strong selling techniques and customer focus.
• Excellent interpersonal and communication skills.

Responsibilities

• Tailor the client experience to elevate brand impressions.
• Support sales staff with mentoring and smooth shop-floor operations.
• Promote and sell products by identifying international customers’ needs.
• Deliver outstanding service and build long-term client relationships.
• Maintain store standards and uphold brand projects with product knowledge.
• Build client relationships using clienteling tools and CRM.
• Monitor stock levels and support sales staff.
• Assist with basic cash operations when needed.

Skills

Fluent English

Luxury retail experience

Customer service

Team player

Job description

DOLCE&GABBANA in London’s Harrods is seeking an experienced Client Advisor for its kids department. You will deliver premium service, build relationships, and represent the brand with passion on the shop floor.

The role focuses on tailoring the client experience, mentoring sales staff, identifying international customers’ needs, and maintaining rigorous store standards through strong product knowledge. If you have at least 3 years in luxury retail and fluent English, you will thrive in a