Luxury Fashion Sales Associate - Elevate Customer Moments

Frasers Group; Brighton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Staff discount across the FrasersGroup

Career progression

Premium environment

Training and development

Job summary

Flannels in Brighton, part of the Frasers Group, is looking for a Sales Assistant who will be the face of luxury retail: welcoming customers, understanding their needs, and guiding style choices from our designer and contemporary ranges.

From day one you’ll receive a full in-store induction, with opportunities for progression through team leader programmes and nationally recognised qualifications, while enjoying staff discounts and a premium working environment that values presentation and guest

Qualifications

• Confidence, energy, and a drive to deliver.
• Strong communication and people skills.
• Genuine passion for customer service.
• Team-first mindset and a love for fast-paced retail.
• Reliability and flexibility.
• Real interest in designer and contemporary fashion.

Responsibilities

• Welcome every customer and make them feel special.
• Ask questions, listen, and style with intent.
• Stay sharp on collections, brands, and trends.
• Bring promotions and loyalty perks to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor presenting flawlessly.

Skills

Customer service

Communication

Teamwork

Flexibility

Retail experience

Tools

POS system

Job description

Flannels in Brighton, part of the Frasers Group, is looking for a Sales Assistant who will be the face of luxury retail: welcoming customers, understanding their needs, and guiding style choices from our designer and contemporary ranges.

From day one you’ll receive a full in-store induction, with opportunities for progression through team leader programmes and nationally recognised qualifications, while enjoying staff discounts and a premium working environment that values presentation and guest