Luxury Fashion Sales Associate - Elevate the Experience

Flannels; Belfast City District; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Induction training

Career progression

Job summary

Flannels, a luxury fashion retailer, is seeking a Sales Assistant to be the face of the brand on the shop floor in Belfast. You’ll welcome customers, style with intent and ensure every interaction feels personal and polished.

You'll deliver exceptional service, stay on top of collections and promotions, and help keep the store presentation flawless. Training and progression paths are available within Frasers Group.

Qualifications

• Confidence, energy, and a drive to deliver.
• Strong communication and people skills.
• A genuine passion for customer service done well.
• A team-first mindset and a love for fast-paced retail.
• Reliability, flexibility, and a willingness to roll with change.

Responsibilities

• Welcome every customer like they're walking into somewhere special, because they are.
• Ask the right questions, listen properly, and style with intent.
• Stay sharp on collections, brands, and trends so your recommendations land.
• Bring promotions, loyalty perks, and the little extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless. Presentation is non-negotiable.
• Get the store trade-ready every morning through replenishment and prep.
• Spot the opportunity for an add-on or a smarter alternative, naturally.
• Deliver service that's consistent, considered, and unmistakably Flannels.

Skills

Customer service

Communication

Team player

Retail knowledge

Flexibility

Job description

Flannels, a luxury fashion retailer, is seeking a Sales Assistant to be the face of the brand on the shop floor in Belfast. You’ll welcome customers, style with intent and ensure every interaction feels personal and polished.

You'll deliver exceptional service, stay on top of collections and promotions, and help keep the store presentation flawless. Training and progression paths are available within Frasers Group.