Luxury Fashion Sales Associate – Elevate the Customer Experience

Flannels; Thurrock; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

Clear progression

In-store training

Job summary

Flannels is seeking a Sales Assistant to act as the face of luxury retail, delivering personal, polished service from the moment customers enter the store.

You will welcome clients, style with intent, stay current on collections and promotions, and contribute to a seamlessly luxurious shopping experience. This role suits those passionate about designer fashion and thrives in a fast-paced team environment.

Qualifications

• Gives frontline customer service with a luxury impression.
• Clear communication and rapport with customers.
• Ability to work as part of a fast-paced team.
• Willingness to adapt to varying shifts and tasks.
• Genuine interest in designer and contemporary fashion.

Responsibilities

• Welcome every customer with a warm, polished welcome.
• Ask questions, listen, and style with intent.
• Stay informed on collections, brands and trends.
• Promote promotions and loyalty perks to customers.
• Handle transactions accurately and confidently.
• Keep the shop floor presentable and inviting.
• Prepare the store each morning with replenishment.

Skills

Customer service

Communication

Teamwork

Flexibility

Fashion interest

Job description

Flannels is seeking a Sales Assistant to act as the face of luxury retail, delivering personal, polished service from the moment customers enter the store.

You will welcome clients, style with intent, stay current on collections and promotions, and contribute to a seamlessly luxurious shopping experience. This role suits those passionate about designer fashion and thrives in a fast-paced team environment.