Luxury Cosmetics Store Lead — Sales, Coaching & Opening

The Estee Lauder Companies Inc.; Gloucester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. is seeking a proactive Key Holder for our UK store locations in Gloucester. You will support the Store Manager and Assistant Manager to ensure the smooth operation of daily sales, customer service excellence, and team coaching.

Ideal candidates will have retail operations exposure, supervisory experience, and a passion for delivering authentic, personalised service. Flexible availability across days and hours is preferred to maintain work-life balance and store

Qualifications

• Experience in retail operations is desirable
• Supervisory experience and ability to coach others
• Passion and energy for personalised customer service
• Flexible availability across days/hours

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth, efficient running of the store
• Provide inspirational, authentic and personalised customer service
• Assist with opening and closing the store and daily operations
• Support merchandising, stock checks and loss-prevention tasks

Skills

Customer service

Coaching/mentoring

Flexible availability

Authentic service

Job description

The Estée Lauder Companies Inc. is seeking a proactive Key Holder for our UK store locations in Gloucester. You will support the Store Manager and Assistant Manager to ensure the smooth operation of daily sales, customer service excellence, and team coaching.

Ideal candidates will have retail operations exposure, supervisory experience, and a passion for delivering authentic, personalised service. Flexible availability across days and hours is preferred to maintain work-life balance and store