Luxury Beauty Key Holder: Lead & Inspire Sales

The Estee Lauder Companies Inc.; Gloucester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. is seeking a proactive Key Holder in Gloucester to support Store Manager and Assistant Manager in daily operations. You will lead by example, delivering authentic and personalised customer service while ensuring smooth store functioning.

Ideal candidates will have some supervisory retail experience, flexible availability, and a passion for premium customer experiences. Right to work in the UK is required, with opportunities for training and career development.

Qualifications

• Retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• A passion and energy to provide inspirational, authentic and personalised customer service.
• Flexible availability across days/hours.
• Proof of right to live and work in the country.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth store operations.
• Provide inspirational, authentic and personalised customer service to drive sales.

Skills

Customer service

Leadership

Supervision

Cash handling

Job description

The Estée Lauder Companies Inc. is seeking a proactive Key Holder in Gloucester to support Store Manager and Assistant Manager in daily operations. You will lead by example, delivering authentic and personalised customer service while ensuring smooth store functioning.

Ideal candidates will have some supervisory retail experience, flexible availability, and a passion for premium customer experiences. Right to work in the UK is required, with opportunities for training and career development.