Key Holder & Retail Team Lead – Luxury Beauty

The Estee Lauder Companies Inc.; Gloucester; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. is seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store in the United Kingdom. You will help drive sales through personalised customer service and by mentoring team members to meet targets.

Ideal candidates have retail experience, cash handling skills, supervisory background, and the flexibility to work across days and hours. Right to work in the country must be demonstrated.

Qualifications

• Retail operations experience including cash reconciliation and opening/closing the store.
• Previous supervisory experience coaching/mentoring to hit sales and customer-service targets.
• Passion and energy to provide inspirational, authentic and personalised customer service.
• Flexible availability across days/hours.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth running of the Store.
• Deliver personalised customer service to drive sales and satisfaction.
• Be flexible with hours to meet store needs.

Skills

Retail experience

Cash handling

Supervisory experience

Customer service

Job description

The Estée Lauder Companies Inc. is seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store in the United Kingdom. You will help drive sales through personalised customer service and by mentoring team members to meet targets.

Ideal candidates have retail experience, cash handling skills, supervisory background, and the flexibility to work across days and hours. Right to work in the country must be demonstrated.