Key Holder: Luxury Beauty Store Lead

The Estée Lauder Companies; Gloucester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies in Gloucester is seeking a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the store and excellent customer service. With strong retail experience, you will help coach staff, handle opening/closing, cash, and product excellence while maintaining a welcoming environment across our premium beauty brands.

Flexible availability and a positive, energetic approach are essential.

Qualifications

• Previous retail operations experience including cash reconciliation and opening/closing the store.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• A passion and energy to provide inspirational, authentic and personalised customer service.
• Flexible availability across days/hours.
• Proof of right to live and work in the country

Responsibilities

• Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the Store.

Skills

Retail operations experience

Supervisory experience

Customer service mindset

Cash handling

Flexibility in schedule

Job description

The Estée Lauder Companies in Gloucester is seeking a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the store and excellent customer service. With strong retail experience, you will help coach staff, handle opening/closing, cash, and product excellence while maintaining a welcoming environment across our premium beauty brands.

Flexible availability and a positive, energetic approach are essential.