Luxury Beauty Store Lead — Coaching & Operations

The Estee Lauder Companies Inc.; Murton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores in the UK, including Bath and other designer outlet destinations across the country.

We are seeking a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the Store and to deliver exceptional customer service. Ideal candidates will have retail operations experience, supervisory skills, and a passion for authentic, personalised service.

Qualifications

• Experience in retail operations including cash reconciliation and opening/closing the store.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• A passion and energy to provide inspirational, authentic and personalised customer service.
• Flexible availability across days/hours. Discuss availability with the hiring manager before/during interview.
• Proof of right to live and work in the country.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
• Provide inspirational, authentic and personalised customer service.
• Be flexible with availability across days/hours and assist with opening and closing the store.

Skills

Retail operations experience

Cash handling

Supervisory experience

Customer service orientation

Job description

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores in the UK, including Bath and other designer outlet destinations across the country.

We are seeking a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the Store and to deliver exceptional customer service. Ideal candidates will have retail operations experience, supervisory skills, and a passion for authentic, personalised service.