Key Holder — Opening/Closing & Coaching (Beauty)

The Estee Lauder Companies Inc.; Sheffield; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores across the UK. We are seeking a proactive Key Holder to support the Store Manager and Assistant Manager to ensure smooth, high‑quality store operations.

You will lead by example, delivering inspirational, authentic and personalised customer service while maintaining store standards. Flexible availability across days/hours is required; prior retail supervisory experience and cash handling are desirable.

Qualifications

• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• A passion and energy to provide inspirational, authentic and personalised customer service

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth running of the store.
• Provide inspirational, authentic and personalised customer service to shoppers.

Skills

Customer service

Sales targets

Supervisory

Flexible hours

Job description

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores across the UK. We are seeking a proactive Key Holder to support the Store Manager and Assistant Manager to ensure smooth, high‑quality store operations.

You will lead by example, delivering inspirational, authentic and personalised customer service while maintaining store standards. Flexible availability across days/hours is required; prior retail supervisory experience and cash handling are desirable.