Luxury Retail Key Holder: Lead, Sell & Delight Customers

The Estée Lauder Companies; Greater London; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

Estée Lauder Companies in the UK seeks a proactive Key Holder to support the Store Manager and Assistant Manager across one of our premium beauty stores in Greater London. You will help ensure smooth daily operations and deliver exceptional customer experiences in a fast-paced retail environment.

The role offers a competitive salary, staff discounts, and opportunities for training and progression within a global prestige brand family.

Qualifications

• Retail operations experience including cash handling and opening/closing duties.
• Supervisory experience including coaching/mentoring others.
• Strong customer service focus with authentic, personalised service.
• Flexible availability across days/hours. Discuss availability with hiring manager.
• Proof of right to live and work in the country.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth running of the store.
• Assist with opening and closing the store and cash reconciliation.
• Provide inspirational, authentic and personalised customer service to shoppers.

Skills

Customer service

Leadership

Flexibility

Cash handling

Job description

Estée Lauder Companies in the UK seeks a proactive Key Holder to support the Store Manager and Assistant Manager across one of our premium beauty stores in Greater London. You will help ensure smooth daily operations and deliver exceptional customer experiences in a fast-paced retail environment.

The role offers a competitive salary, staff discounts, and opportunities for training and progression within a global prestige brand family.