Key Holder | Luxury Beauty Retail Lead

The Estee Lauder Companies Inc.; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores in the UK and is seeking a Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and smooth store operations.

You will help supervise the team, assist with opening and closing the store, and contribute to sales and service targets while upholding brand standards and a positive shopping experience.

Qualifications

• Retail operations experience preferred.
• Supervisory experience desirable.
• Passion and energy for personalised customer service.
• Flexible availability across days/hours.
• Proof of right to live and work in the UK.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth running of the store.
• Provide inspirational, authentic customer service and coaching to the team.
• Assist with opening/closing the store and achieving sales targets.

Skills

Customer service

Sales targets

Team leadership

Flexible schedule

Job description

The Estée Lauder Companies Inc. operates the Cosmetics Company Stores in the UK and is seeking a Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and smooth store operations.

You will help supervise the team, assist with opening and closing the store, and contribute to sales and service targets while upholding brand standards and a positive shopping experience.