Store Lead: Luxury Beauty & Guest Experience

Estée Lauder Companies; Murton; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

Estée Lauder Companies in the UK is seeking a Key Holder to support the Store Manager and Assistant Manager, ensuring smooth and efficient running of the store. This role offers exposure to luxury brands and a dynamic retail environment across our network of outlets.

The ideal candidate will have prior retail supervisory experience, a passion for personalised customer service, and flexible availability across days and hours. Right to work in the country is required.

Qualifications

• Retail experience with cash reconciliation and opening/closing procedures.
• Supervisory experience including coaching/mentoring to achieve sales and service targets.
• Customer-focused; ability to provide personalised service.
• Flexible availability across days/hours; work-life balance considerations.
• Proof of right to live and work in the country.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operation.

Skills

Customer service

Coaching

Supervisory experience

Flexible availability

Job description

Estée Lauder Companies in the UK is seeking a Key Holder to support the Store Manager and Assistant Manager, ensuring smooth and efficient running of the store. This role offers exposure to luxury brands and a dynamic retail environment across our network of outlets.

The ideal candidate will have prior retail supervisory experience, a passion for personalised customer service, and flexible availability across days and hours. Right to work in the country is required.