Luxury Client Experience Supervisor

Watches of Switzerland Group PLC; Knightsbridge; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group PLC in Knightsbridge is seeking a Client Experience Supervisor to support the Client Experience Manager and collaborate with Sales Consultants to deliver a world-class client experience.

You will lead by example, supervise colleagues, and ensure stations are stocked and ready. A passion for luxury retail and strong communication will help you excel in this fast-paced team.

Qualifications

• Experience supervising colleagues.
• Strong focus on client experience and service.
• Excellent communication and organisational skills.

Responsibilities

• Support the Client Experience Manager and liaise with Sales Consultants to deliver a world-class client experience.
• Ensure all stations are well stocked and maintained.
• Act as a role model and team player within the Hosts to elevate service.

Skills

Team supervision

Customer service

Attention to detail

Communication skills

Retail knowledge

Beverage service experience

Job description

Watches of Switzerland Group PLC in Knightsbridge is seeking a Client Experience Supervisor to support the Client Experience Manager and collaborate with Sales Consultants to deliver a world-class client experience.

You will lead by example, supervise colleagues, and ensure stations are stocked and ready. A passion for luxury retail and strong communication will help you excel in this fast-paced team.