Luxury Car Service Advisor — Client Care & Workshop Liaison

Sytner; Chester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Enhanced holidays 33 days

Maternity pay

Paternity pay

Adoption pay

Career development

Long service recognition

Discounted car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer days

Job summary

Porsche Centre Chester is looking for a Service Advisor to join our team. You will be at the heart of the customer experience, guiding clients through their service journey and coordinating with the workshop to keep customers informed and confident in our servicing.

A passion for people and high standards will help you deliver exceptional service that reflects the Porsche brand. Previous service advisor experience isn’t essential as we provide excellent training and development through Sytner

Qualifications

• Excellent customer service mindset.
• Confident, organised and a great communicator.
• Keen to learn, develop and build a career with Porsche Centre Chester.
• Comfortable working in a busy environment.

Responsibilities

• Guide customers through their service journey.
• Work closely with workshop team to keep customers informed.
• Provide advice on servicing and maintenance.
• Ensure each visit reflects Porsche's high standards.

Skills

Customer service

Communication

Organisation

Teamwork

Job description

Porsche Centre Chester is looking for a Service Advisor to join our team. You will be at the heart of the customer experience, guiding clients through their service journey and coordinating with the workshop to keep customers informed and confident in our servicing.

A passion for people and high standards will help you deliver exceptional service that reflects the Porsche brand. Previous service advisor experience isn’t essential as we provide excellent training and development through Sytner