Porsche Service Advisor – Premium Brand, Pension

RPM Independent Porsche Specialist Ltd; Tring; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company Pension Scheme

Specialist Porsche environment

Job summary

RPM Technik – Independent Porsche Specialists in the UK seeks a Service Advisor to support the Retail Workshop. You will work with Technicians, Parts Managers and Front‑of‑House to ensure a smooth client journey and workshop efficiency.

The role focuses on accurate estimates, CRM bookings, and proactive client communication. The ideal candidate has substantial service-advisor experience with premium brands and strong organisational skills, in a fast-paced environment.

Qualifications

• Experience working with premium brands such as Porsche, BMW, Mercedes‑Benz, Audi, VW, Jaguar or Land Rover.
• Strong customer service mindset with the ability to manage client expectations.
• Familiarity with dealer management systems (CRM, DMS) is a plus.

Responsibilities

• Prepare and issue detailed estimates with health checks.
• Manage CRM bookings and proactive client communications.
• Greet clients at drop-off, ensuring excellent engagement.
• Cover front desk and phone duties during breaks.
• Process administrative tasks and issue invoices when needed.
• Attend daily team meetings and report to Aftersales Manager.
• Ensure work complies with safety and industry guidelines.
• Support service and parts operations to boost client satisfaction.

Skills

Premium brands

Customer service

CRM experience

Communication

Organisational skills

Job description

RPM Technik – Independent Porsche Specialists in the UK seeks a Service Advisor to support the Retail Workshop. You will work with Technicians, Parts Managers and Front‑of‑House to ensure a smooth client journey and workshop efficiency.

The role focuses on accurate estimates, CRM bookings, and proactive client communication. The ideal candidate has substantial service-advisor experience with premium brands and strong organisational skills, in a fast-paced environment.