Premium Brand Service Advisor – Customer Experience Lead

Sytner Group; Ellesmere Port; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Maternity/Paternity pay

Career development

Long service recognition

Discounted car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Porsche Centre Chester, part of the Sytner Group, is seeking a Service Advisor to join our team. You’ll be at the heart of our customer experience, guiding customers through their service journey and working closely with our workshop team to keep customers informed.

This role rewards outstanding customer care, attention to detail and a genuine passion for people. We offer comprehensive training, a supportive environment, and the chance to develop a career with Porsche Centre Chester and the

Qualifications

• Previous Service Advisor experience isn't essential.
• We look for someone passionate about delivering exceptional customer service.
• Confident, organised and a great communicator.
• Comfortable working in a busy environment.
• Keen to learn, develop and build a career with Porsche Centre Chester.

Responsibilities

• Guide customers through their service journey and keep them informed.
• Work closely with the workshop team to coordinate servicing and maintenance.
• Provide clear advice on servicing options and vehicle care.
• Represent Porsche Centre Chester with outstanding customer care and professionalism.

Skills

Customer service

Communication

Organised

Job description

Porsche Centre Chester, part of the Sytner Group, is seeking a Service Advisor to join our team. You’ll be at the heart of our customer experience, guiding customers through their service journey and working closely with our workshop team to keep customers informed.

This role rewards outstanding customer care, attention to detail and a genuine passion for people. We offer comprehensive training, a supportive environment, and the chance to develop a career with Porsche Centre Chester and the