Luxury Bell Attendant - Elevate Guest Arrival

DOM767; Portsmouth; Hybrid; GBP 11,000 - 17,000; Full time

Job summary

InterContinental Dominica Cabrits Resort & Spa is seeking a Bell Person to warmly welcome guests, assist with luggage and guide guests to rooms. You will maintain a polished appearance and coordinate with Front Office and Concierge teams to ensure seamless service.

The role requires strong communication and English language skills, physical stamina for lifting and standing, and a professional, team-oriented attitude in a luxury resort environment. Outdoor work may be required in varied weather.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel, resort or customer-service experience is an advantage.
• Experience in bell service, porter, concierge or front-office duties is preferred.
• Basic knowledge of hotel operations and guest services.
• Good written and spoken English, strong communication and customer-service skills; additional languages are an asset.

Responsibilities

• Welcome guests upon arrival and assist during departures.
• Handle, transport and deliver guest luggage safely.
• Escort guests to rooms and explain basic hotel facilities.
• Provide directions and information about resort services.
• Assist with transportation arrangements and guest requests.
• Coordinate with Front Office and Concierge teams.
• Maintain orderly luggage storage and entrance areas.

Skills

Customer service

Luggage handling

Communication

English language

Professional appearance

Teamwork

Outdoor work

Basic computer skills

Education

High school diploma

Tools

Front Office systems

Driving license

Job description

InterContinental Dominica Cabrits Resort & Spa is seeking a Bell Person to warmly welcome guests, assist with luggage and guide guests to rooms. You will maintain a polished appearance and coordinate with Front Office and Concierge teams to ensure seamless service.

The role requires strong communication and English language skills, physical stamina for lifting and standing, and a professional, team-oriented attitude in a luxury resort environment. Outdoor work may be required in varied weather.