Warm-Welcome Concierge & Luggage Porter

Splendid Hospitality; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Splendid Hospitality is seeking a friendly Luggage Porter to warmly welcome guests and ensure smooth arrivals and departures.

As part of the Concierge team, you will assist with luggage, escort guests to rooms, share local recommendations, and work with colleagues to deliver memorable service. If you enjoy meeting people and taking pride in going the extra mile, we'd love to welcome you to our team.

Responsibilities

• Assist guests with luggage and deliver a smooth arrival and departure experience.
• Escort guests to their rooms and ensure overall guest comfort.
• Provide local recommendations and answer questions about the hotel and area.
• Collaborate with Concierge team and hotel colleagues to maintain exceptional service.

Job description

Splendid Hospitality is seeking a friendly Luggage Porter to warmly welcome guests and ensure smooth arrivals and departures.

As part of the Concierge team, you will assist with luggage, escort guests to rooms, share local recommendations, and work with colleagues to deliver memorable service. If you enjoy meeting people and taking pride in going the extra mile, we'd love to welcome you to our team.