Luxury Guest Concierge & Bell Assistant

The Standard Hotel; Greater London; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Meals on duty

Uniform provided

Holiday allowance

Pension

Medical support

Employee wellbeing

Headspace access

Travel discounts

F&B discounts

Referral bonus

Season ticket loan

Job summary

The Standard, London is hiring a Bell & Door Assistant to welcome guests and ensure a smooth arrival experience. You’ll assist with luggage, offer local recommendations and act as a trusted contact to deliver seamless service.

As a key member of a luxury hospitality team, you’ll bring personality, energy and discretion to every interaction and thrive in a fast-paced, high-volume environment in central London.

Qualifications

• Previous experience in hospitality or guest services.
• Excellent communication and a professional manner.
• Good knowledge of London and local recommendations is a plus.

Responsibilities

• Greet guests and assist with arrivals and luggage.
• Escort guests to rooms and provide recommendations.
• Handle special requests and coordinate deliveries with poise.
• Maintain a welcoming, proactive service attitude throughout shifts.

Skills

Hospitality

Guest service

Concierge

Front desk

Customer-facing

Job description

The Standard, London is hiring a Bell & Door Assistant to welcome guests and ensure a smooth arrival experience. You’ll assist with luggage, offer local recommendations and act as a trusted contact to deliver seamless service.

As a key member of a luxury hospitality team, you’ll bring personality, energy and discretion to every interaction and thrive in a fast-paced, high-volume environment in central London.