Guest Concierge & Bell Attendant - Luggage & Local Tips

LGH Hotel Management Ltd; Greater London; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on room rates

Shopping discounts across various 1

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing resources

Free meals on duty

Job summary

LGH Hotels Management is seeking a Bell Attendant in London to warmly greet guests, assist with luggage, escort to rooms, and provide local recommendations. You will help maintain a pristine lobby, support the front office with deliveries and guest services, and thrive in a fast-paced hospitality environment.

The role emphasizes a friendly demeanor, strong communication, physical stamina, and flexibility to work shifts, weekends, and holidays within the stylish LGH hotel portfolio.

Qualifications

• Friendly, professional demeanour and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Physical stamina and a hands-on, proactive approach.
• Knowledge of the local area and a love for sharing recommendations.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Greet guests with warmth and assist with luggage, valet, and directions.
• Escort guests to rooms, offering a brief orientation of hotel features and amenities.
• Handle guest requests with efficiency and a can-do attitude.
• Maintain the lobby and entrance areas to the highest standards of presentation.
• Support the front office team with deliveries, errands, and guest services.

Skills

Hospitality

Communication

Interpersonal skills

Physical stamina

Shift flexibility

Job description

LGH Hotels Management is seeking a Bell Attendant in London to warmly greet guests, assist with luggage, escort to rooms, and provide local recommendations. You will help maintain a pristine lobby, support the front office with deliveries and guest services, and thrive in a fast-paced hospitality environment.

The role emphasizes a friendly demeanor, strong communication, physical stamina, and flexibility to work shifts, weekends, and holidays within the stylish LGH hotel portfolio.