Retail Key Holder — Inspire, Lead & Drive Beauty Sales

The Estee Lauder Companies Inc.; Cardiff; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Cardiff. You will use coaching and mentoring skills to lead by example and provide inspirational, authentic and personalized service to achieve sales and customer service targets.

You will also handle cash reconciliation for start and end of day and may be required to open and close the store on a rota. This role offers clear paths to growth within a prestige beauty leader.

Qualifications

• Coaching and mentoring skills to lead by example.
• Providing inspirational, authentic and personalized customer service.
• Cash handling experience including start/end of day reconciliation.
• Willingness to work retail hours, including weekends and events.

Responsibilities

• Lead by example to model exceptional customer service behaviors.
• Coach and mentor the sales team to achieve sales and service targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Support the Store Manager and Assistant Manager in daily operations.

Skills

Coaching

Customer service

Cash handling

Store operations

Leadership

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Cardiff. You will use coaching and mentoring skills to lead by example and provide inspirational, authentic and personalized service to achieve sales and customer service targets.

You will also handle cash reconciliation for start and end of day and may be required to open and close the store on a rota. This role offers clear paths to growth within a prestige beauty leader.