Lung Cancer Screening: Patient Triage Advisor

InHealth Group; Middlewich; On-site; GBP 24,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Patient Triage Advisor for their Lung Cancer Screening team. The successful candidate will handle patient appointments, conduct consultations to determine eligibility, and maintain patient records. Experience in customer service, strong communication skills, and understanding of data protection are essential. The role offers a salary of £23,809.50 plus commission, with flexible full-time hours.

Qualifications

• Experience in a customer or patient-facing role is essential.
• Must demonstrate strong communication and organisational skills.
• An understanding of patient confidentiality and data protection (GDPR) is required.

Responsibilities

• Manage patient bookings and appointments through calls.
• Conduct telephone triage consultations to assess eligibility.
• Maintain patient records accurately and report data as necessary.
• Ensure follow-up appointments comply with NHS guidelines.

Skills

Customer service experience

Strong communication skills

Organisational skills

Empathy

Job description

A leading healthcare provider in the UK is looking for a Patient Triage Advisor for their Lung Cancer Screening team. The successful candidate will handle patient appointments, conduct consultations to determine eligibility, and maintain patient records. Experience in customer service, strong communication skills, and understanding of data protection are essential. The role offers a salary of £23,809.50 plus commission, with flexible full-time hours.