Loss Prevention Manager & Engineering Assistant Manager

Aloft London Excel; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A hotel in London is seeking a candidate to manage engineering and security operations, ensuring safety and functionality of property assets. Responsibilities include maintaining building systems, implementing maintenance programs, and leading a team to deliver exceptional service. A high school diploma and relevant experience in engineering or security are required, along with strong leadership skills.

Benefits

Health insurance

Employee discounts

Training programs

Qualifications

• 4 years of combined experience in engineering/maintenance and security.
• Technical training in HVAC-R/electrical/plumbing.
• Experience in loss prevention or related professional areas.

Responsibilities

• Manage engineering and security operations.
• Implement preventative maintenance programs.
• Develop and execute emergency and security procedures.

Skills

Leadership

Communication

Problem-solving

Education

High school diploma or GED

2-year degree in a related major

Tools

HVAC systems

Electrical systems

Plumbing systems

Job description

At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Summary

Assists department heads in managing engineering and security operations to ensure the safety, security, and functionality of property assets, employees, and guests. Responsible for maintaining building systems and grounds, implementing preventative maintenance programs, and overseeing security measures to prevent accidents, fire hazards, and property loss. Ensures compliance with legal requirements and Standard Operating Procedures while promoting guest and employee satisfaction through effective communication, training, and leadership.

Candidate Profile

Education and Experience

• High school diploma or GED; 4 years combined experience in engineering/maintenance and security/loss prevention or related professional areas; technical training in HVAC-R/electrical/plumbing.
  OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, Criminal Justice, or related major; 2 years combined experience in engineering/maintenance and security/loss prevention or related professional areas.

Core Work Activities

Managing Property Operations & Security

• Assists in planning, scheduling, and evaluating preventative maintenance programs.
• Supervises distribution and completion of repair work orders.
• Manages physical plant systems including HVAC, plumbing, electrical, refrigeration, and life safety systems.
• Develops and implements emergency and security procedures.
• Conducts investigations of property losses and recommends corrective actions.
• Deploys security staff and monitors property assets.
• Conducts periodic patrols of property and parking areas.
• Ensures compliance with corporate safety and security guidelines.
• Maintains logs, certifications, and documentation required by law and SOPs.

Maintaining Property Standards & Safety

• Inspects and evaluates physical condition of facilities to determine required work.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Ensures security equipment is fully functional and safety hazards are minimized.
• Maintains first aid and CPR certifications for security staff.

Leading Teams & Ensuring Exceptional Service

• Supervises day-to-day operations of engineering and security teams.
• Communicates expectations and recognizes performance.
• Empowers employees to deliver excellent customer service and maintain safety standards.
• Attends meetings to gather and share critical information for group needs and events.
• Builds trust and cooperation among team members through coaching and mentoring.

Human Resources & Compliance Activities

• Assists in interviewing, hiring, and training employees in safety and operational procedures.
• Conducts performance appraisals and disciplinary actions per SOPs and LSOPs.
• Supports orientation programs and on-the-job training tools.
• Administers property policies fairly and consistently.
• Coordinates with HR on employee issues and accident claims management.

Additional Responsibilities

• Develops and maintains relationships with local law enforcement and emergency services.
• Coordinates VIP escort and media control for large events.
• Analyzes information to solve problems and improve service performance.
• Ensures compliance with local authority requirements for safety and security.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.