London Service Scheduler & Logistics Coordinator

RGB; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Free Parking Onsite

Private Healthcare

Enhanced Pension Scheme

23 days annual leave

Job summary

RGB in Central London is seeking a permanent Service Coordinator to support the service department. The role is office-based, with hours 8am to 5pm, and a salary of £30,000-£35,000 DOE.

You will schedule service technicians, manage work orders, maintain records, and liaise with clients to update on job status and scheduling. The ideal candidate will be highly organized with strong communication skills and proficiency in service management software.

Qualifications

• Experience in a similar role.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in office software and internal management systems.
• Professional and courteous with clients, contractors and colleagues.
• Able to work under pressure and meet deadlines.

Responsibilities

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment and logistics for service tasks.
• Maintain accurate records, reports and compliance documentation.

Skills

Organisational skills

Communication skills

Multi-tasking

Attention to detail

Client liaison

Tools

MS Office

Service management software

Job description

RGB in Central London is seeking a permanent Service Coordinator to support the service department. The role is office-based, with hours 8am to 5pm, and a salary of £30,000-£35,000 DOE.

You will schedule service technicians, manage work orders, maintain records, and liaise with clients to update on job status and scheduling. The ideal candidate will be highly organized with strong communication skills and proficiency in service management software.