MandE Service Desk Coordinator | Admin & Scheduling

RGB; Sevenoaks; On-site; GBP 29,000 - 35,000; Full time

Job summary

RGB is recruiting a permanent Service Desk Administrator in Sevenoaks to support a Building Services business. The role involves coordinating planned and reactive maintenance for commercial clients across London and the Home Counties, managing engineer diaries, handling client enquiries and maintaining accurate systems.

The ideal candidate will be organised, with strong communication skills and the ability to work in a busy environment.

Qualifications

• Organised and reliable, able to manage multiple priorities.
• Strong communication with clients, engineers and internal colleagues.
• Good IT skills, including Microsoft Office.

Responsibilities

• Manage engineer diaries and coordinate daily schedules.
• Handle client enquiries and service requests professionally.
• Coordinate reactive and emergency call-outs and obtain job updates.
• Maintain accurate service records and internal systems.
• Provide general administrative support to management.

Job description

RGB is recruiting a permanent Service Desk Administrator in Sevenoaks to support a Building Services business. The role involves coordinating planned and reactive maintenance for commercial clients across London and the Home Counties, managing engineer diaries, handling client enquiries and maintaining accurate systems.

The ideal candidate will be organised, with strong communication skills and the ability to work in a busy environment.