Service Coordinator – London - £35,000

Pertemps Tm; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Office based role

8am–5pm hours

Free parking onsite

Enhanced pension scheme

Annual leave + birthday off

Job summary

RGB Network is representing a London-based engineering firm seeking a Service Coordinator to support the service department. The role is office-based with standard hours and onsite parking.

You will coordinate service technicians, manage work orders in the service management system, and keep precise records of labour, materials, and activities while maintaining strong client communications and collaboration with engineering teams.

Qualifications

• Experience in a similar role.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in office software and internal management systems.
• Professional, courteous manner with clients, contractors and colleagues.
• Able to work under pressure and meet deadlines.

Responsibilities

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling, and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment, and logistics for service tasks.
• Maintain accurate records, reports, and compliance-related documentation.

Skills

Organisational skills

Communication

Attention to detail

Multitasking

Office software

Client interaction

Tools

Internal management systems

Job description

Service Coordinator – London - £35,000

RGB Network are currently representing a well-established engineering firm based in London, who are looking for an additional service coordinator to join their team to support their service department.

Salary Package:

• Office based position
• Working hours 8am – 5pm
• Free Parking Onsite
• Enhanced Pension Scheme
• 23 & 8 Days Bank Annual Leave (+ Birthday off)

Duties:

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the company’s service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling, and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment, and logistics for service tasks.
• Maintain accurate records, reports, and compliance-related documentation.

Requirements:

• Experience working in a similar role.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in office software and internal management systems.
• Professional, courteous manner when dealing with clients, contractors, and colleagues.
• Able to work under pressure and meet deadlines.