Scheduler & Office Coordinator, London – Growth Path

RGB; London Borough of Lambeth; On-site; GBP 25,000 - 28,000; Full time

Job summary

RGB in London is seeking an Office Administrator / Scheduler in Clapham to manage engineers' diaries and act as the link between clients, site staff and the office. Working Monday to Friday, 8am to 5pm, this permanent role offers a salary of £25,000 to £28,000 depending on experience.

Duties include scheduling reactive and planned maintenance, handling enquiries and keeping records. Candidates should have strong coordination and communication skills, be able to juggle priorities, and enjoy

Qualifications

• Experience in scheduling, dispatch or service coordination in a trades/maintenance environment.
• Strong knowledge of London geography/postcodes or willingness to learn quickly.
• Confident telephone manner and ability to manage conversations with frustrated customers.
• Organised, proactive and able to prioritise multiple tasks.
• Good IT skills and familiarity with CRM systems.

Responsibilities

• Manage engineers' diaries and schedule jobs day-to-day.
• Coordinate between clients, site staff and the office.
• Handle enquiries and maintain accurate records.
• Provide support to engineers, arrange access and follow-up visits.

Skills

Coordination

Communication

Administrative experience

Tools

CRM software

Job description

RGB in London is seeking an Office Administrator / Scheduler in Clapham to manage engineers' diaries and act as the link between clients, site staff and the office. Working Monday to Friday, 8am to 5pm, this permanent role offers a salary of £25,000 to £28,000 depending on experience.

Duties include scheduling reactive and planned maintenance, handling enquiries and keeping records. Candidates should have strong coordination and communication skills, be able to juggle priorities, and enjoy