Logistics Operations Lead: Delivery & Performance

RXO Inc.; East Midlands; In loco; GBP 30.000 - 55.000; Tempo pieno

Descrizione del lavoro

RXO Inc. is seeking a hands-on operations professional to lead the day-to-day coordination of the VRET operation in the UK.

You will ensure delivery aligns with customer expectations and service requirements while managing workload, KPIs and team performance. You will act as escalation point for operational issues, support process improvements, and maintain strong relationships with Amazon stakeholders and logistics partners.

Competenze

• Experience in logistics coordination and delivery operations.
• Experience with transport, warehousing or supply chain ops.
• Proven ability to manage customer-facing service and performance reviews.

Mansioni

• Lead daily coordination of the VRET operation to meet customer expectations.
• Monitor workload, productivity and operational KPIs across the team.
• Act as escalation point for operational issues, customer concerns and service risks.
• Prepare and maintain operational reports, dashboards and tracking tools.
• Support automation initiatives to improve accuracy and efficiency.

Strumenti

Microsoft Excel

Outlook

Descrizione del lavoro

RXO Inc. is seeking a hands-on operations professional to lead the day-to-day coordination of the VRET operation in the UK.

You will ensure delivery aligns with customer expectations and service requirements while managing workload, KPIs and team performance. You will act as escalation point for operational issues, support process improvements, and maintain strong relationships with Amazon stakeholders and logistics partners.