Logistics Operations Coordinator

Reactive Driving Recruitment Ltd; West Midlands; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Ongoing training and development

Long-term career progression

Collaborative team environment

Varied role across operations, transit

Job summary

Reactive Driving Recruitment Ltd in Oldbury is seeking an organised, proactive Operations Administrator to join a busy freight and logistics operation. You will support day-to-day running with the Operations, Transport, Warehouse and Customer Service teams to ensure shipments are processed efficiently.

This role offers ongoing training, long-term career progression in transport and logistics, and a collaborative team environment where your initiative will directly impact operations.

Qualifications

• Previous experience in an administrative or coordination role.
• Experience within logistics, freight, transport, warehousing or supply chain is highly desirable.
• Strong organisational skills and the ability to manage multiple tasks and competing priorities.
• Excellent attention to detail and a high level of accuracy.
• Confident use of Microsoft Excel, Outlook and Word.
• Strong written and verbal communication skills.
• The ability to build effective working relationships with customers, colleagues, drivers and suppliers.
• A positive, flexible and solutions-focused approach.
• The ability to work independently while also contributing effectively as part of a team.
• Transport Management Systems (TMS), Warehouse Management Systems (WMS), ERP systems

Responsibilities

• Provide day-to-day administrative support to the Operations and Transport teams.
• Process and maintain accurate shipment, transport and delivery documentation.
• Input and update customer orders, delivery schedules and operational records.
• Liaise with customers, drivers, warehouse teams and suppliers regarding deliveries and shipment updates.
• Monitor and track deliveries, identifying and escalating delays or issues where required.
• Manage and maintain Proof of Deliveries (PODs) and associated transport documentation.
• Assist with invoice administration and ensure supporting documentation is accurate and complete.
• Prepare spreadsheets, reports and operational documentation for the wider team.
• Assist with stock and inventory administration where required.
• Handle incoming calls, emails and customer enquiries professionally and efficiently.
• Ensure operational records are maintained accurately and in line with company procedures and compliance requirements.
• Support the wider team with day-to-day operational queries and problem solving.
• Contribute to process improvements and help identify ways to make the operation more efficient.

Skills

Organisational skills

Multi-tasking

Communication

Attention to detail

Microsoft Excel

Microsoft Outlook

Microsoft Word

Teamwork

Tools

TMS

WMS

ERP systems

Excel

Job description

Reactive Driving Recruitment Ltd in Oldbury is seeking an organised, proactive Operations Administrator to join a busy freight and logistics operation. You will support day-to-day running with the Operations, Transport, Warehouse and Customer Service teams to ensure shipments are processed efficiently.

This role offers ongoing training, long-term career progression in transport and logistics, and a collaborative team environment where your initiative will directly impact operations.