Customer Service Administrator — Immediate Start, Regular Hours

Reactive Driving Recruitment; West Midlands; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Immediate start

Regular hours

Permanent role after temp

No weekends

Full training provided

Free onsite parking

Supportive team

Job summary

Reactive Driving Recruitment in Oldbury is seeking a Customer Service Administrator to join a stable, long-established team. The role offers regular hours, an immediate start and the genuine opportunity to secure a permanent position after a successful temporary period.

You will handle customer orders and enquiries by phone and email, maintain accurate records and databases, and provide general administrative support to the team. Full training provided and free onsite parking are available.

Qualifications

• Excellent communication, both written and verbal.
• Good IT skills, including Microsoft Office.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Processing customer orders and updating systems.
• Handling customer enquiries by phone and email.
• Maintaining accurate records and databases.
• Supporting complaint resolution and escalating issues when required.
• Managing incoming calls and correspondence.
• Providing general administrative support to the team.

Skills

Communication skills

Independent work

Teamwork

Tools

Microsoft Office

Job description

Reactive Driving Recruitment in Oldbury is seeking a Customer Service Administrator to join a stable, long-established team. The role offers regular hours, an immediate start and the genuine opportunity to secure a permanent position after a successful temporary period.

You will handle customer orders and enquiries by phone and email, maintain accurate records and databases, and provide general administrative support to the team. Full training provided and free onsite parking are available.